New Peer Review Portal in Salesforce

We have transitioned to completing 100% of our reviews within our new Peer Review portal, a Salesforce-based platform. Thank you to those reviewers who have already completed reviews in the portal as well as those who have given us feedback about what works well and where we can improve! We have reviewed all these comments. Some suggestions we have already been able to incorporate; we will continue to work on integrating as many suggestions as possible during future upgrades. We appreciate everyone’s patience and willingness during this transition process…it’s been a learning curve for all of us!

Peer Reviewer feedback on the new Peer Review portal
“It was fairly intuitive. The instruction on how to use the system on each page was helpful.”
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“The new system was very intuitive. Didn’t have any problems logging in or filling out the questions. My only concern is the 4500 characters for the summary… It would be great if there was some ability to dictate rather than type but that’s just my preference. Overall I like it, great job and excellent implementation.”

Tips and Tricks

• When your account is first enabled in the review portal, you need to finish setting up your account within 7 days
• View the video prior to your first case review to get an overview of how the portal works
• Save your work frequently
• Do not use the back button at the top of the screen unless you have saved your current work, as this could delete any unsaved work
• Download medical records…the Preview button only allows you to see the first 100 pages of the document
• Each case summary and answer Status needs to be marked as Complete as you finish with them
• Once all cases within a Case Group have been completed, you need to Submit the Case Group back to CIMRO
• Any Case Groups that show on your main screen are still active and have not been submitted