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CIMRO provides oversight of managed care
organizations through quality assurance activities such as onsite
assessment, evaluation of reporting systems and analysis of network
adequacy. Medical evaluation studies are also reviewed to ensure
they are relevant in clinical care or service delivery, produce
meaningful outcomes and result in appropriate interventions to improve
the quality of care available to managed care beneficiaries.
Medical record samples are also reviewed to assess the overall quality
of care and compliance with medical standards, and to evaluate the
legibility, accuracy, and completion of documentation of the care
provided. Additional managed care oversight services include physician
credentialing, HEDIS data collection and satisfaction/member surveys.
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